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The Ritz-Carlton, Cancun Top Property

Retorno Del Rey No. 36, Cancun, Quintana Roo, 77500

Exceptional! 8.9 (184 reviews Reviews)

Price/Room Night

$0 price loading


Price Guarantee

An Overview

Experience World-class Service at The Ritz-Carlton Cancun One of our top picks in Cancún.This luxury AAA Five Diamond Award winner hotel features 2 outdoor swimming pools, a spa and a private beach. It has modern rooms equipped with an iPod docking station, CD player and cable TV. Downtown Cancun is 11 miles away. Kayantá Spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Ritz-Carlton Cancun’s elegant rooms feature a minibar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20 minutes from Cancun International Airport, the Ritz-Carlton can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is just over one mile away. This property also has one of the top-rated locations in Cancún! Guests are happier about it compared to other properties in the area. Couples in particular like the location – they rated it 9.3 for a two-person trip. We speak your language! The Ritz-Carlton Cancun has been welcoming Booking.com guests since Sept 23, 2011 What would you like to know? Enter your feedback I already have a booking with this property Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant!

Swimming pool

Airport shuttle

Non-smoking rooms

Outdoor pool

Fitness Center


Room Type Bed Type Commends Price Per Room Night

Area Info

Closest Landmarks
Backstage Theatre 0.5 miles
Luxury Avenue 0.6 miles
Kukulcan Plaza 0.7 miles
La Isla Shopping Mall 1.3 miles
Mayan Museum 1.4 miles
El Rey mayan ruins 2.3 miles
The City Nightclub 3.1 miles
Coco Bongo 3.2 miles
AMERIMED Hospital Cancun 5 miles
Plaza Las Americas 5.1 miles
Closest Airports
Cancun Airport 7.8 miles
Cozumel Airport 41.5 miles
Most Popular Landmarks
Cancun Bullfight ring 5.2 miles
Universidad Anahuac Cancun 5.5 miles
Cancun Government Palace 5.9 miles
Andres Quintana Roo Stadium 6 miles
Beto Avila Stadium 6 miles
Cristo Rey Church 6.1 miles
Cancun Bus Station 6.2 miles
Parque las Palapas 6.2 miles
Cancun Underwater Museum 8.4 miles
Moon Palace 8.5 miles
Beaches in the Neighborhood
Playa Ballenas [White sand] [Swimming, Water Sports]
Playa Marlin [White sand] [Swimming, Water Sports]
San Miguelito Beach [White sand] [Swimming, Water Sports]


Living Area

Sitting area


Pets are not allowed.


Free!WiFi is available in public areas and is free of charge.


Private parking is available on site (reservation is not needed) and costs USD 23 per day.

Entertainment & Family Services

Babysitting/Child services(additional charge)


Ocean view


Business Facilities

Fax/Photocopying(additional charge)

Business center(additional charge)

Meeting/Banquet facilities(additional charge)

Cleaning Services

Shoeshine(additional charge)

Ironing service(additional charge)

Dry cleaning(additional charge)

Laundry(additional charge)



Kids' club(additional charge)


Tennis court

Languages Spoken







Private beach area




Food & Drink

Special diet meals (on request)

Breakfast in the room




Very Good Coffee!

Media & Technology

iPod dock

Flat-screen TV

Cable channels

Satellite channels



Front Desk Services

Private check-in/out


Ticket service

Tour desk

Currency exchange

Express check-in/out

24-hour front desk



Bathtub or shower


Private bathroom


Free toiletries



Pool and Spa


Hotel policy

Checkin Start Time

From 3:00PM

Checkout Time

Until 12:00PM

Child Policy

All children are welcome.One child under 16 years is charged USD 100 per night when using existing beds.There is no capacity for extra beds in the room.Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pet Policy

Pets are not allowed.

Cancellation Policy

Different room types are subject to different cancellation and prepayment policies. Please refer to the Room Policy when booking these rooms. In case of early departure, a certain fee will be charged. Reservations cannot be modified or transferred. Some reservations are non-refundable meaning that reservations cannot be cancelled without penalty. You will be charged immediately after booking.

Online Price and Actual Price

The actual hotel price is usually the same as the offer price on the website, unless a noticeable error occurs. Prices may change at any time, but do not affect a confirmed reservation. We will do our best to serve you, but some hotels or room types that are listed on the website are still likely to show the incorrect offer prices. It is expressly stated that we reserve the right to correct and handle any pricing error on this website and/or modify and adjust pending bookings if mispriced. In this case, if possible, you may choose to reserve the pending reservation at the corrected price, otherwise we will cancel your booking without any penalty.

Room Type and Extra Bed Fee

The bedding type (e.g., king bed, double beds) you choose during booking will be sent to the hotel to be arranged. We cannot guarantee before a final confirmation is made by the The price shown on the website is the room cost allowing the number of people you’ve selected at reservation, which does not include extra bed fees. If you require an extra bed, additional charges may apply.

Special Instructions

Release of credit card authorization may take 1-3 months, depending on different countries, cities and banks. For a reservation has been confirmed with the hotel, if you cancel that order before the cancellation cut-off time and re-book, the hotel may reject the updated price. You may also need to pay other taxes and fees that may occur according to local requirements.

Cards accepted by this property

The Ritz-Carlton Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Restaurant on site

Sushi Bar
Food: Sushi
Menu: À la carte
The Caribe Bar and Grill
Food: American
Food: Mediterranean,Seafood
Food: Seafood,Sushi
The Club Grill
El Café Mexicano
Food: Mexican
Food: American,Seafood,Steakhouse
Menu: À la carte

Hotel location

Hotels nearby