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Experience World-class Service at The Ritz-Carlton Cancun One of our top picks in Cancún.This luxury AAA Five Diamond Award winner hotel features 2 outdoor swimming pools, a spa and a private beach. It has modern rooms equipped with an iPod docking station, CD player and cable TV. Downtown Cancun is 11 miles away. Kayantá Spa and Salon offers a wide range of massage therapies, body treatments and facials. There is also a gym and tennis court. Cabanas are available on the hotel’s private beach. The Ritz-Carlton Cancun’s elegant rooms feature a minibar and work desk. All rooms have a balcony with ocean views. The private bathroom includes a bathrobe, slippers and hairdryer. Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino. Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge. Just 20 minutes from Cancun International Airport, the Ritz-Carlton can arrange airport and area attraction transportation. Aquaworld, offering boat trips, is just over one mile away. This property also has one of the top-rated locations in Cancún! Guests are happier about it compared to other properties in the area. Couples in particular like the location – they rated it 9.3 for a two-person trip. We speak your language! The Ritz-Carlton Cancun has been welcoming Booking.com guests since Sept 23, 2011 What would you like to know? Enter your feedback I already have a booking with this property Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant!
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Most Popular Facilities
Pets are not allowed.
Free!WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 23 per day.
Entertainment & Family Services
Babysitting/Child services(additional charge)
Business center(additional charge)
Meeting/Banquet facilities(additional charge)
Ironing service(additional charge)
Dry cleaning(additional charge)
Kids' club(additional charge)
Private beach area
Food & Drink
Special diet meals (on request)
Breakfast in the room
Very Good Coffee!
Media & Technology
Front Desk Services
24-hour front desk
Bathtub or shower
Pool and Spa
Pool with view
Outdoor pool (year-round)
Airport shuttle (additional charge)
Shuttle service (additional charge)
Shops (on site)
VIP room facilities
Facilities for disabled guests
Room serviceShow more
“Perfect location to relax”
“I stayed in Quintana Roo for 7 days and 6 nights- 4 nights which were spent at the Ritz. The Ritz-Carlton Cancun by far was the highlight of the trip. Our room ...”
“Staff was incredibly friendly and attentive. Rooms exceeded our expectations and the beach was superb. My finance and I never wanted to leave.”
“Well trained staff, clean room, addtional service by the poolside and beach area.”
“Great location and beautiful hotel, just be leery of all the add ons when you check in”
“Attentive staff, elegant facilities, pristine cleanliness, culinary genius in the sushi bar!”
“The view and the people working there are awesome! ”
“We loved it! The staff was amazingly friendly and helpful. They really enjoy taking excellent care of their guests. The hotel is absolutely beautiful and the beach is well maintained and gorgeous and the water was amazing! We couldn't have been any happier!”
“The staff were very nice and very kind The property was clean and neat all the time They clean the main pool daily The life gaurds were great and always available The newly hatched turtles and how they take care of them”
“The staff was very friendly and accommodating. They were willing get you any thing you need and made the overall experience that much great”
Checkin Start Time
All children are welcome.One child under 16 years is charged USD 100 per night when using existing beds.There is no capacity for extra beds in the room.Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Different room types are subject to different cancellation and prepayment policies. Please refer to the Room Policy when booking these rooms. In case of early departure, a certain fee will be charged. Reservations cannot be modified or transferred. Some reservations are non-refundable meaning that reservations cannot be cancelled without penalty. You will be charged immediately after booking.
Online Price and Actual Price
The actual hotel price is usually the same as the offer price on the website, unless a noticeable error occurs. Prices may change at any time, but do not affect a confirmed reservation. We will do our best to serve you, but some hotels or room types that are listed on the website are still likely to show the incorrect offer prices. It is expressly stated that we reserve the right to correct and handle any pricing error on this website and/or modify and adjust pending bookings if mispriced. In this case, if possible, you may choose to reserve the pending reservation at the corrected price, otherwise we will cancel your booking without any penalty.
Room Type and Extra Bed Fee
The bedding type (e.g., king bed, double beds) you choose during booking will be sent to the hotel to be arranged. We cannot guarantee before a final confirmation is made by the The price shown on the website is the room cost allowing the number of people you’ve selected at reservation, which does not include extra bed fees. If you require an extra bed, additional charges may apply.
Release of credit card authorization may take 1-3 months, depending on different countries, cities and banks. For a reservation has been confirmed with the hotel, if you cancel that order before the cancellation cut-off time and re-book, the hotel may reject the updated price. You may also need to pay other taxes and fees that may occur according to local requirements.
Cards accepted by this property
The Ritz-Carlton Cancun accepts these cards and reserves the right to temporarily hold an amount prior to arrival.