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Experience World-class Service at Moon Palace Cancun - All Inclusive The Moon Palace Cancun - All Inclusive is set in Cancun, steps from the beach and rooms include a 2-person spa bath. It features a full-service spa and a 27-hole golf course designed by Jack Nicklaus. Every room includes a flat-screen satellite TV. All rooms offer a mini-bar, a liquor dispenser and a private balcony. The Moon Palace Cancun - All Inclusive features 2 lagoon-style outdoor pools. It also features a state-of-the-art gym and a children’s pool. Guests also enjoy a wave simulator. Beauty treatments and a salon are on-site. Transportation from the lobby to nearby Palace Resorts is available. On-site car rental services and a travel agency can help guests at the Moon Palace Cancun - All Inclusive explore the area. Shops, restaurants and entertainment are nearby. Guests at the Moon Palace Cancun - All Inclusive can dine at any of the 15 different restaurants and 12 bars. Guests have free access to the Moon Palace Cancun - All Inclusive's sister hotels in Cancún. Except Le Blanc and The Grand at Moon Palace. Couples in particular like the location – they rated it 8.1 for a two-person trip. We speak your language! Moon Palace Cancun - All Inclusive has been welcoming Booking.com guests since Feb 8, 2010 Hotel Chain: Palace Resorts What would you like to know? Enter your feedback I already have a booking with this property Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant!
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Most Popular Facilities
Pets are not allowed.
Wardrobe or closet
Free!WiFi is available in public areas and is free of charge.
Free!Free private parking is available at a location nearby (reservation is not needed).
Entertainment & Family Services
Babysitting/Child services(additional charge)
Meeting/Banquet facilities(additional charge)
Ironing service(additional charge)
Dry cleaning(additional charge)
Food & Drink
Breakfast in the room
Media & Technology
Front Desk Services
ATM on site
24-hour front desk
Pool and Spa
Water sports facilities (on site)(additional charge)
Mini golf(additional charge)
Bicycle rental (additional charge)
Golf course (within 2 miles)(additional charge)
Tennis courtShow more
Airport shuttle (additional charge)
Designated smoking area
Shops (on site)
VIP room facilities
Facilities for disabled guests
Room serviceShow more
“I enjoyed this place very much. The food was excellent and the staff very nice. The beach is not very pretty, but it's calm and safe for kids.”
“Friendly staff, very clean, great food, nice entertaining shows.... Best vacation ever!”
“Clean and open room. Spacious patio. Helpful staff and great meal options. Miniature golf course was fun.”
“Gym was great, staff was amazing they did an amazing job with my conference”
“Lovely well run spot. Employees were professional, polite and very hard working. Attended a wedding. All was done well.”
“Very clean. Friendly staff with great service. Variety of different restaurants with great food.”
“Able to move freely from property to property the availability of food at all three properties.Events taking place throughout the day.”
“Room was spacious and bed was comfy. The spa was very well equipped.”
“1. Facility is great. The room is very big and super clean. 2. The environment is quite beautiful.3. Breakfast is very nice with good food quality”
“I liked the facilities the pool and the spa is amazing. Also the dolphins royal swim tour was amazing. The value for money is excellent since that we enjoyed a lot of activities and we got to eat and drink for free durin our stay. Restaurant are very fancy and the room are luxurious.”
Checkin Start Time
From 3:00PMGuests are required to show a photo ID and credit card at check-in
All children are welcome.One child under 16 years is charged USD 120 per night when using existing beds.All children under 16 years are charged USD 120 per night for extra beds.Any additional older children or adults are charged USD 315 per night for extra beds.The maximum number of extra beds in a room is 1.Any type of extra bed is upon request and needs to be confirmed by management.Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Different room types are subject to different cancellation and prepayment policies. Please refer to the Room Policy when booking these rooms. In case of early departure, a certain fee will be charged. Reservations cannot be modified or transferred. Some reservations are non-refundable meaning that reservations cannot be cancelled without penalty. You will be charged immediately after booking.
Online Price and Actual Price
The actual hotel price is usually the same as the offer price on the website, unless a noticeable error occurs. Prices may change at any time, but do not affect a confirmed reservation. We will do our best to serve you, but some hotels or room types that are listed on the website are still likely to show the incorrect offer prices. It is expressly stated that we reserve the right to correct and handle any pricing error on this website and/or modify and adjust pending bookings if mispriced. In this case, if possible, you may choose to reserve the pending reservation at the corrected price, otherwise we will cancel your booking without any penalty.
Room Type and Extra Bed Fee
The bedding type (e.g., king bed, double beds) you choose during booking will be sent to the hotel to be arranged. We cannot guarantee before a final confirmation is made by the The price shown on the website is the room cost allowing the number of people you’ve selected at reservation, which does not include extra bed fees. If you require an extra bed, additional charges may apply.
Release of credit card authorization may take 1-3 months, depending on different countries, cities and banks. For a reservation has been confirmed with the hotel, if you cancel that order before the cancellation cut-off time and re-book, the hotel may reject the updated price. You may also need to pay other taxes and fees that may occur according to local requirements.
Cards accepted by this property
Moon Palace Cancun - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival.