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Experience World-class Service at JW Marriott Cancun Resort & Spa One of our top picks in Cancún.Nestled along the beach in the middle of Cancun's hotel zone, this luxurious AAA Five Diamond Award winner hotel features comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean. JW Marriott showcases an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment. Guest rooms at Marriott Cancun are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony. Couples in particular like the location – they rated it 8.9 for a two-person trip. We speak your language! JW Marriott Cancun Resort & Spa has been welcoming Booking.com guests since Apr 28, 2010 Hotel Chain: JW Marriott Hotels & Resorts What would you like to know? Enter your feedback I already have a booking with this property Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant!
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Most Popular Facilities
Entertainment & Family Services
Babysitting/Child services(additional charge)
Upper floors accessible by elevator
Pets are not allowed.
Wardrobe or closet
Free!WiFi is available in public areas and is free of charge.
Free!Free private parking is available on site (reservation is not needed).Secure parking
Airport drop-off(additional charge)
Airport pickup(additional charge)
Business center(additional charge)
Meeting/Banquet facilities(additional charge)
Ironing service(additional charge)
Dry cleaning(additional charge)
Media & Technology
Private beach area
Kids' club(additional charge)
Water sports facilities (on site)(additional charge)
Tennis court(additional charge)
Front Desk Services
ATM on site
24-hour front desk
Food & Drink
On-site coffee shop
Special diet meals (on request)
Breakfast in the room
Bathtub or shower
Convenience store (on site)
Airport shuttle (additional charge)
Shuttle service (additional charge)
Shops (on site)
VIP room facilities
Facilities for disabled guests
Room serviceShow more
Pool and Spa
Spa lounge/Relaxation area
Pool with view
Indoor pool (year-round)
Outdoor pool (seasonal)
Outdoor pool (year-round)
Turkish/Steam Bath(additional charge)
Sauna(additional charge)Show more
“The staff were exceptional, the room and beach view from the 14th floor were lovely. The Italian restaurant was very good.”
“Great complex, staff really friendly and helpful. Great pool. Location near to good restaurants. Very clean. Beautiful views. Ability to use hotel next doors fa...”
“Bed was amazing! Room was spacious. Pool area and beach both really nice.”
“-location-cleanness - staff- everything .. exchange currency at the hotel, their rate is quite good.”
“The location is amazing! The staff was wonderful and the facility is beautiful and sparkling clean.”
“The staff was attentive and very friendly. It made our vacation very enjoyable.”
“THE ROOMS ARE SPARKLY CLEAN, and the bed is very comfortable. the ocean views are also really beautiful. We enjoyed our stay at the hotel.”
“Everyone was very kind and tried to please, we will definitely stay there again.”
“Beautiful view from rooms, clean property and excellent food at the hotel restaurants.”
“Staff were exceptionally friendly and were always willing to help. Very clean facilities with good beaches. A variety of restaurants to eat from, including take-outs. Well equipped gym and spa with great views of the Caribbean and the bay.”
Checkin Start Time
Children are welcome0 - 2 years:Can use a crib, an existing bed, or an extra bed when requestedFREE|3 - 11 years:Can use an existing bed or an extra bed when requestedFREE|The maximum number of extra beds, cribs, and children allowed in existing beds depends on the room you pick. Double-check your selected room for the maximum capacity.
Pets are not allowed.
Different room types are subject to different cancellation and prepayment policies. Please refer to the Room Policy when booking these rooms. In case of early departure, a certain fee will be charged. Reservations cannot be modified or transferred. Some reservations are non-refundable meaning that reservations cannot be cancelled without penalty. You will be charged immediately after booking.
Online Price and Actual Price
The actual hotel price is usually the same as the offer price on the website, unless a noticeable error occurs. Prices may change at any time, but do not affect a confirmed reservation. We will do our best to serve you, but some hotels or room types that are listed on the website are still likely to show the incorrect offer prices. It is expressly stated that we reserve the right to correct and handle any pricing error on this website and/or modify and adjust pending bookings if mispriced. In this case, if possible, you may choose to reserve the pending reservation at the corrected price, otherwise we will cancel your booking without any penalty.
Room Type and Extra Bed Fee
The bedding type (e.g., king bed, double beds) you choose during booking will be sent to the hotel to be arranged. We cannot guarantee before a final confirmation is made by the The price shown on the website is the room cost allowing the number of people you’ve selected at reservation, which does not include extra bed fees. If you require an extra bed, additional charges may apply.
Release of credit card authorization may take 1-3 months, depending on different countries, cities and banks. For a reservation has been confirmed with the hotel, if you cancel that order before the cancellation cut-off time and re-book, the hotel may reject the updated price. You may also need to pay other taxes and fees that may occur according to local requirements.
Cards accepted by this property
JW Marriott Cancun Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.